Topic 18

Topic:What are some important qualities of a good supervisor (boss)? Use specific details and
examples to explain why these qualities are important.

Even though job situations can be very different, there are several qualities that all good
supervisors have in common. A good boss treats all her employees fairly. She doesn’t single out
one employee for better (or worse) treatment than the others. A poor supervisor has favorites.
Sometimes she’ll even use her favorites to spy on other employees. She expects them to tell her
what the others are saying about her. This can cause a lot of bad feelings among employees.

A good supervisor gives clear and understandable directions, She doesn’t constantly change her
mind about what she wants employees to do. She also doesn’t get angry with an employee who is
confused and needs her to explain the directions again or more fully. Delegating authority well is
another quality of a good supervisor. She knows how to use the skills of her employees to best
advantage. A poor supervisor insists on doing everything herself. She is unwilling to give any
authority to others.

A good boss evaluates her employees on a reasonable set of criteria, not on how she feels about
them personally. And she lets the employees know what those criteria are, so they have a fair
chance of meeting them. She gives both praise and criticism in a straightforward manner. She also
offers guidance when needed. A poor supervisor will criticize without giving any suggestions on
how to improve.

Most importantly, a good supervisor sets the standards for her employees by her own behavior.
She works hard and treats employees like valuable assets to the company. This promotes good
morale among her workers, and this is of great benefit to her business.



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